Reference

How bp0777 Handles Your Personal Data

Our Privacy Policy sets out exactly what personal data we collect when you open an account, how that data is stored, who can access it, and how you…

Data Collected at Account OpeningDANA, OVO, GoPay & QRIS Payment DataCookie & Device Tracking ExplainedYour Right to Request Data ChangesRetention Period Clearly Stated
bp0777 How bp0777 Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about what data we hold, want to correct inaccurate information, or need to submit a data-deletion request, our support team handles privacy inquiries directly. Our agents are available 24 hours a day, seven days a week — including for players in Bandung and across Indonesia — through the channels listed below. Privacy requests are logged, acknowledged within 24 hours, and resolved within seven business days.

Team online

Live Chat

Reach our privacy team through the live-chat widget inside your account dashboard. Available around the clock; privacy tickets are flagged and routed to a dedicated data-handling agent within two hours.

Email Support

Send your data-access or deletion request to our official support email address found in your account settings. Include your registered email and the nature of your request so we can locate your record quickly.

In-Account Request Form

Log in, navigate to Account Settings, select Privacy, then choose the request type. The form pre-fills your account ID, reducing back-and-forth. You will receive a confirmation reference number immediately after submission.

DATA HANDLING STANDARDS

Six Ways We Protect What You Share

Privacy protection at bp0777 is not a single checkbox — it is built into account creation, payment processing, session management, and data storage.

Encrypted Account Storage

All account credentials are stored using industry-standard encryption. Passwords are hashed and never stored in plain text. Payment tokens from DANA, OVO, GoPay and QRIS are stored in isolated, access-controlled environments separate from your profile data.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand which pages you visit most. You can manage cookie preferences in your browser settings at any time. We do not place advertising cookies without your explicit consent.

Payment Data Handling

When you deposit via QRIS or withdraw to OVO, only a tokenised reference is stored on our side — your full card or wallet credentials are never written to our servers. Payment processors handle the raw financial data under their own security frameworks.

Data Retention Schedule

Account data is retained for as long as your account remains active, plus the statutory minimum period required by applicable Indonesian regulation. Once that window closes and you have requested deletion, data is purged from live systems within 30 days.

Third-Party Access Controls

We share data with payment processors such as the networks behind GoPay and DANA strictly to complete transactions. We share aggregated, anonymised analytics with our game providers. No personally identifiable data is sold or rented to any third party.

Your Right to Access and Correct

You may request a copy of all personal data we hold about your account at any time. If any detail is inaccurate — for example, a misspelled name or an outdated phone number — submit a correction via Account Settings and our team will update it within seven business days.

Frequently Asked Questions About Our Privacy Policy

The questions below cover the situations our account-holders ask about most when it comes to personal data, cookies, payment records, and how to act on their rights. If your question is not listed here, our support team is reachable 24/7 via live chat or the in-account request form.

We collect your full name, email address, date of birth, and the payment method you link — DANA, OVO, GoPay or QRIS. We also log your IP address and device type automatically to verify your session and prevent unauthorised access to your account.

Payment data from DANA, OVO, GoPay and QRIS is tokenised before storage. We hold only the transaction reference generated by the payment network — not your wallet credentials or PIN. The raw payment details remain with the respective payment processor.

Yes. Log into your account, go to Account Settings, select Privacy, and submit a Data Access Request. We acknowledge it within 24 hours and deliver a data summary to your registered email within seven business days, where local law permits.

We retain your data for the statutory minimum period required by applicable Indonesian regulation after account closure. Once that period ends and you have submitted a deletion request, live records are purged within 30 days and backup copies within 90 days.

We share anonymised, aggregated analytics with game providers to improve performance. Personal data is shared only with payment processors — such as the networks behind GoPay and DANA — strictly to complete your transactions. We do not sell personally identifiable data.

You can manage cookie preferences directly in your browser settings at any time. For marketing emails specifically, use the unsubscribe link in any message we send or update your notification preferences inside Account Settings. Changes apply immediately.

Contact our support team via live chat or the in-account Privacy request form with details of the concern. Privacy complaints are escalated to our data-handling team within two hours and resolved with a written response within seven business days, as local law permits.